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Service Contracts

Omori UK Planned Service provides peace of mind that your machines will continue to be operational all year round

Omori UK Service Contracts

It goes without saying that as an Omori UK customer, you can count on our support 24/7. Our technical specialists will answer your questions by phone or visit your location to provide assistance.

This way, the continuity of your production process is guaranteed. Omori UK service engineers keep your machinery in optimal condition so that it continues to perform at a high level for years to come.

You will find that our technicians have the expertise and skills necessary to meet the quality of the work. After installation, we can periodically provide the machinery with preventive maintenance to keep the machine in optimal condition.

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Our Service Contracts Specifics:

  • The number of service/health check visits can be agreed to meet the customer’s needs.
  • Prepaid planned visits at a discounted rate.
  • Visits would consist of setting machines, changing wear parts if required (chargeable) and greasing/lubricating equipment.
  • Auditable service check sheets and reports will be issued on completion of service and can be used to support CMMS PM Reports.
  • Recommended works will be presented as part of the report with recommended timescales.
  • Works can be planned in for completion at an agreeable time for customers and Omori UK, avoiding disruption to production schedules and unnecessary downtime.
  • Recommended works can be used against additional visits remaining (prepaid) or chargeable independently.
  • Records will be monitored, and trend analysis performed on equipment at various customers to improve preventative maintenance and change part frequency, reducing reactive downtime.
  • Parts used during service/health checks, recommended works and remaining visits are chargeable.

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Our Services

Omori UK offers a comprehensive range of packaging machinery and services to help businesses of all sizes improve their packaging processes.

Our products include flowpackers, stretch wrappers, and reclose flowpackers, all of which are designed to meet the highest quality standards and deliver exceptional performance. In addition, we offer a range of support services, including design and engineering, technical support, and maintenance, to ensure that our clients get the most out of their investment.

Benefits of Omori UK’s service contacts

The main benefits of implementing a Omori UK Planned Service:

24 hour response

Fully qualified engineers carrying out service

OEM parts

More efficient machines

A planned maintenance schedule

Maintenance budgets can be planned

Less downtime

Reduced whole life costs

Monitored records for preventative maintenance

Interested in our packaging solutions, have a question for our team or want to arrange an equipment trial?

Our team is always happy to answer any questions you may have and provide you with the information you need to make the right decision for your business.

Contact us today and one of our experts will get back to you.